The simple and free solution
for your Hotel
And receive 1 free packaging set
*Offre soumise à conditions | Voir nos offres
How it works ?
Declare a found object
In sending us "Your request to take charge of a lost object"we take care of everything!
Contact with the customer
Once the form is submitted The customer receives an email informing them that the object has been found and providing instructions for choosing the best shipping method to receive the package where they want it
Payment of shipping costs
In using our secure online payment area, the customer pays the shipping costs by credit card
The right packaging
You receive by email, a confirmation of the payment by the customer, you just have to deposit the object in the good packaging provided free of charge
The object arrives at your customer
A delivery person picks up the package at the reception of your establishment and the customer receives a tracking number to know in real time the delivery of his forgotten object.
*Offre soumise à conditions | Voir nos offres
A trusted service
Expedition France & International
Payment Solution secured
95% recommendation rate
You will never go again
at the post office
By registering your establishment, we provide you, free of charge, with packaging to deposit your first found objects.
We send you an automatic replenishment as your requests for lost and found items arise
A delivery person will schedule his visit to pick them up at reception or in the mailbox
of your establishment and drop them off at one of our postal partners so that they can be sent to their owner.
Ups
FedEx
Colissimo
Livrent en France et à l'international
Our partners
Of confidence
Your customers haveforgot something?
Complete and send us the lost object(s) support form.
In sending us your request we take care of simplifying the work of the staff of the establishment and bringing good satisfaction to customers even after their stay in your hotel.
Gain notoriety at no cost to you!